Since beginning in 1993 with an 8 unit building on Spring Street, to now managing more than 700 units in over 70 buildings, we at Port Property Management have built a reputation of excellence. We take pride in our properties and our relationships with our tenants. We are experienced, professional, responsive, and responsible landlords who rent to responsible tenants. Whether you need assistance from our office staff or maintenance crew, you will find that we all work towards the same common goal of providing quality housing, and ensuring that our tenants are safe and comfortable in their new homes. What sets Port Property Management apart from the competition is that we only manage properties that we own. As a result, we offer an excellent product and great customer service with the goal of ensuring that when our tenants step inside their apartments, they are happy to be home.

Tenant Relations

Our Tenant Relations Department is here to address your concerns and takes pride in providing you with excellent customer service. They are responsible for handling rental payments, assisting with issues you may have with other tenants, completing lease renewals, and addressing any other concerns related to your tenancy.

Click the links below to find the answers to many of your tenant-related questions:

Important Information for Tenants or FAQ

For Rent Issues

• Contact Heather Brown at (207) 761-0832 ext 1102

For Other Tenant Issues

• Contact our Tenant Relations staff at 761-0832 ext 1102 or at

Maintenance

Our Maintenance Department strives to respond to tenants' maintenance needs as quickly as possible. With comprehensive procedures in place, our skilled maintenance technicians will assess the nature of your maintenance issue, and work to quickly resolve the problem. Through our paging service, someone on our staff is available 24 hours a day, seven days a week to serve you in the event of an emergency.

To report a non-emergency maintenance problem:

• Call (207) 761-0832 ext.1: Please be sure to leave your full name, address, phone number, and a detailed description of the problem you have. Upon reporting a maintenance issue (unless you specify otherwise) you are granting us your permission to enter the apartment any time during regular business hours (8:00am-5pm, Monday through Friday) so that we may address the reported issue.
• OR Report a Maintenance Problem (By reporting a maintenance issue you grant us permission to enter your apartment at any time within (2) business days of your report from 8am to 5pm Monday through Friday to address the issue, unless you specify otherwise.)

To report an emergency maintenance problem:

• Call (207) 761-0832 ext.2: Upon reporting a maintenance issue (unless you specify otherwise) you are granting us your permission to enter the apartment any time during regular business hours (8:00am-5pm, Monday through Friday) so that we may address the reported issue.
• If the problem requires emergency services, such as fire or police intervention, please call 911 first, and after reaching safety you should then report the problem to us.

Important Maintenance Information

Information about your Building and Parking Lot Maps

• Downtown
• East End
• Parkside
• USM
• West End
• S. Portland

Application for Roommate

Application for Extended Visitor

Utility Info

• For electric service, call Central Maine Power: (800) 750-4000
• For gas service, call Northern Utilities: (800) 552-8464
• For phone service, call Verizon (800) 585-4466
• For cable/internet service, call Time Warner (207) 253-2222